Volvo Construction Equipment (Volvo CE) North America has named Alta Equipment Company (Alta Equipment) the 2018 Dealer of the Year. The Detroit, MI-based company demonstrated outstanding performance over the last year, when it intensified its efforts to improve customers’ experiences and entered a new market (Illinois), reinforcing Volvo CE’s presence in the Midwest.
Volvo CE Dealer of the Year Award recognizes the dealership in North America that best promotes the Volvo brand and the company’s core strategies: to provide the highest uptime in the industry, offer unique customer solutions and ensure the best value at any stage in a machine’s lifecycle.
“We are thrilled to be recognized as the 2018 Volvo Dealer of the Year,” said Rob Chiles, president of Alta Equipment, Construction Group (CE Group). “Our passion for customer service combined with representing the best brand in the business — Volvo Construction Equipment — enables us to exceed customer expectations while delivering impeccable sales, rentals and customer service.”
Alta Equipment entered the construction equipment business in 2010 to complement an existing industrial equipment business and was able to leverage a solid customer base to generate cross-selling opportunities. By expanding its territory into Central and Northern Illinois last year, the company boosted Volvo CE’s market share in the Midwest. Alta Equipment is one of the top performing dealers in the country and was recognized by Crain’s Detroit Business as one of the 50 fastest-growing companies in 2018.
“If there are two words to describe the 2018 Volvo CE Dealer of the Year, they are ‘can do.’ Alta Equipment’s team has demonstrated an incredible capacity to solve challenges and to deliver a superior customer experience,” said Stephen Roy, president of sales region Americas, Volvo CE. “They are fantastic partners who help us on our mission in building the world we want to live in.”