LITTLE ROCK, AR — A long-time commitment to the material handling industry (scrap, recycling, waste, ports, etc.) has led the G.W. Van Keppel Company to take on the SENNEBOGEN line of purpose-built material handlers.
Constantino Lannes, President of SENNEBOGEN LLC, announced Van Keppel’s appointed as authorized distributor of SENNEBOGEN equipment for the majority of the state of Arkansas. “We are pleased to have the Van Keppel family as part of our network,” said Lannes. “They share our family values and ongoing commitment to customer service.”
Kevin Kientz, executive vice president of Van Keppel, notes that SENNEBOGEN offers his customers a premier line of proven material handling machines, backed by unparalleled parts & service support.
“Scrap and metal recycling have long been a key sector for our business,” Kientz says. “When we needed to find a line of material handlers, the SENNEBOGEN name was at the top of our list. We’re very pleased to now offer the industry-leading machines, plus the resources to support our commitment to customer service.”
Sales and service for SENNEBOGEN machines in Arkansas will be centered from Van Keppel branches in Little Rock. According to Kientz, SENNEBOGEN has already been onsite in the location to train Van Keppel’s specialists in their material handling equipment. “As part of our ongoing commitment to assist our customers in every step of their machinery acquisition, we will have material handling specialists on our team.” Says Kientz. Plans are also in place for Van Keppel technicians to attend the SENNEBOGEN Training Center near Charlotte, NC, for additional hands-on training and troubleshooting instruction.
“First Class” parts & service support
SENNEBOGEN’s 100,000 sq. ft. head office and warehouse complex, located in the town of Stanley, NC, was a key factor in Van Keppel’s decision to represent the line.
“SENNEBOGEN really understands how to support our service philosophy,” Kientz says. “Having a complete parts inventory for every machine they have in the field, ready to ship here in North America, is critical.”
Kientz believes that providing top-of-the-line machines for customers’ mission-critical operation will also open doors for the firm’s secondary lines of equipment. “Once you’ve proven that you can do the job to keep the yard up & running, customers are comfortable with relying on us for their other equipment as well.”