Waste fleet doubles the number of driving hours between collisions after deploying leading video-based safety and analytics solution
SmartDrive Systems, a leader in driving performance solutions that reduce collisions and improve fuel efficiency, today announced that EnviroSolutions, Inc. deployed the SmartDrive video-based safety program following an evaluation of competitive solutions. The clear, intuitive user interface and advanced coaching workflows are among the capabilities cited by EnviroSolutions’ management in its selection of SmartDrive over other solutions tested. Results since implementation have been remarkable, including the doubling of the number of driving hours between accidents, going from 5,000 to 10,000 hours between collisions.
“The waste management industry is widely recognized as one of the most dangerous for employees. The SmartDrive solution enables us to improve the safety of our drivers and other motorists through proactive risk management and a continuous focus on optimizing driver skills,” noted Gary Hewes, vice president of operations support at EnviroSolutions. “SmartDrive 360 delivers a video safety program with an expanded view of the truck and driver, which maximizes our team’s visibility to what is happening on the road and the risks unique to our operating conditions, enabling us to capture the root cause of an event and then focus our coaching on what matters most.”
EnviroSolutions, Inc. is a regional Mid-Atlantic waste and recycling company that works collaboratively to craft customized and environmentally conscious solutions to meet the needs of its commercial and industrial customers. Its “Service Drives Us” philosophy encapsulates the company’s commitment to customer service, safety and regulatory compliance. Having initially sought a solution to reduce collision frequency and verify driver location, EnviroSolutions conducted a two-month trial of SmartDrive and another video-based safety product.
“Selecting SmartDrive was an easy decision; it was far and away the best solution out there,” added Hewes. “The user interface is both detailed and easy to use, the coaching workflows enable us to intervene in a timely manner with driving skill improvement strategies that are on point, and the platform allows us to quickly view critical information at the site and company level. The fully managed service definitely sets it apart from other options out there.”
With a combination of dual-camera and 360-degree view configurations across its fleet of trucks, results-to-date include not only a dramatic reduction in accident rate and enhanced visibility of driver and asset location, but also multiple instances of accident exoneration, as well as improvements in customer service. On occasions when waste containers are inaccessible due to a locked gate or vehicle blocking the approach, EnviroSolutions drivers can now capture video to support follow up conversations with customers. Video of overflowing bins facilitate timely, relevant sales calls to clients to justify increasing the frequency of pickup.
“The waste and recycling transportation sector is inherently dangerous, and we congratulate EnviroSolutions for its proactive approach to identifying areas of heightened risk and working collaboratively with drivers to expand the company-wide safety culture,” commented Steve Mitgang, CEO of SmartDrive. “EnviroSolutions’ results demonstrate that video safety, coupled with actionable analytics and a hardware platform that meets industry-specific requirements, delivers an immediate and measurable return on its investment.”
Rollout of the SmartDrive solution followed best practices developed from experience gained over ten years and billions of driving miles. The result for EnviroSolutions was a seamless process that minimized change and disruption for drivers and employees. A series of employee informational meetings paved the way for discussions reiterating that the system was intended as a tool to help protect drivers and improve their skills. Shining a light on the most frequent driver safety violations—such as cell phone usage and not wearing a seatbelt—drivers and managers quickly realized the benefits of the SmartDrive platform and, over time, the length of coaching sessions has been reduced and conversations now focus on improving skills related directly to poor safety scores.
“SmartDrive has had a positive impact to our bottom line,” added Hewes. “Not only are we saving from a collision perspective, but we have also been able to grow our business. We’ve never been a company to rest on our laurels, and we’re always looking to deliver better results in customer service and safety. In light of the great progress we’ve made thus far, we’re already setting new goals for our team—we just can’t wait to see what we can achieve next with the technology.”