SUWANEE, GA — Effective April 1, Doosan Bobcat North America will transition its rights to the U.S. sales, marketing and service of the Montabert brand of attachments to Montabert SAS, creating a direct link between the brand’s U.S. distribution network and factory in Lyon, France. This change is the result of an agreement reached jointly by both parties to support Montabert SAS’s desire to get closer to its U.S. customer base.
“We appreciate the partnership we have had with Montabert over the past 10 years and wish them well in the future,” said Scott Park, president and CEO of Doosan Bobcat. “As of today (4-1-19), all U.S. rights to the Montabert brand, our dealer agreements, and our service and sales staff become the responsibility of Montabert.”
To support the change, Montabert has been investing in new support facilities across the U.S. including:
• A state-of-the-art service center that opened in March in Chattanooga, TN, for product support and reman program.
• A new Distribution and Customer Center opening April 1 in the St Louis, MO area with over 50,000 square feet of warehouse space and offices.
• A new facility under construction in Elko, NV, to support customers on the west coast, planned for completion in 2020.
“We are excited about the benefits achievable through complete system integration between the U.S. distribution center and Montabert factory,” said Stephane Giroudon, Montabert Sales Director – Americas, who will oversee the company’s U.S. operations. “We have been working closely with Doosan Bobcat North America to make sure the process goes smoothly, especially for our customers, our valued network of dealers, and our employees.”
Current sales and service contacts in the field remain the same. A new online Montabert dealer portal has launched April 1, with full ordering capabilities, parts breakdown, warranty system and case management to further enhance the dealer experience.