Raken, the top-rated daily reporting app and field management solution for the construction industry, is demonstrating their customer focus with the launch of a completely redesigned website and intuitive upgrades to their web and mobile apps.
Designed to provide a simple and seamless customer experience across platforms, this major upgrade marks the first of a number of planned product enhancements following the construction tech startup’s $10 million Series A funding round.
“Raken’s new look and feel, as well as major feature updates, ensure that our ever-growing product suite remains simple and usable without impeding ease of user interaction,” said Sergey Sundukovskiy, Chief Technology and Chief Product Officer for Raken. “On average, our mobile users use our application 4 times per day for 1 minute, 20 seconds each time. We are always optimizing our solution to make sure usage time for each feature doesn’t increase, which is the opposite of what most mobile and web SaaS apps try to do.”
Raken is unveiling intuitive updates, including:
· Improved weather, calendar, work log, and time cards creation and editing
· Hourly breakdown of weather conditions
· History and two-week look-aheads for each jobsite
· Progress auto-saving while completing daily reports so users don’t lose their work if they get interrupted
The improvements are also across both web and mobile platforms, so the experience is simple and consistent for users whether they’re online or on their phone.
“Contractors need simple solutions that work from the field,” said Kyle Slager, CEO and founder of Raken. “We design our product based on how it will work on iOS and Android phones so our users have a streamlined experience that improves their daily workflows and makes their lives a little easier.”
Also designed with the user in mind, Raken’s website has evolved as well. Just as their product features are customer-driven, now their website is too, highlighting their customers and the amazing things they do. The completely revamped site includes detailed descriptions of how anyone involved in a project can use Raken, from an estimator, to a superintendent, to payroll. There are hundreds of resources as well, with links to Raken tutorials, case studies and a searchable support section.
Raken boosts construction productivity, safety compliance and risk mitigation by providing a software platform that streamlines construction workflow processes such as daily reporting, time tracking and safety management. The company has more than 3,000 clients from all 50 states and 89 countries. Raken recently celebrated a $10 million Series A funding round led by U.S. Venture Partners (USVP), with participation from Tao Capital Partners and other existing investors. With this recent funding success, Raken has aggressive plans to continue to improve their product and features.